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A business-aligned, people-centric Technology Leader with 20+ years of global experience delivering complex, high-impact programs. Currently serving as Deputy General Manager (DGM) at VFS Global and Single Point of Contact (SPOC) for IT for all Schengen Government Clients. Expert in Program Management, Delivery Management, P&L & Business Growth, Account Ownership, Consulting & Pre-Sales, Global Scale & Multi-Geography Teams, Technology to Business Value Linkage, Industry Alignment, Stakeholder Management, Team Leadership, Cloud Architecture, Microservices, DevOps, Agile/Scrum, PMP, and Digital Transformation across Visa Services, Retail CPG, e-Commerce, Payments, Transport, and BFSI sectors.
A leadership-focused innovator who builds high-performing teams and delivers impact at scale
I am Kiran Namdeo Patil, a business-aligned, people-centric Technology Leader with over two decades of global experience delivering complex, high-impact programs across industries such as GenAI, AI/ML, LLM, Cloud Computing, Microservices Architecture, Payment Systems, IoT, Smart Cities, Visa Services, and BFSI. Currently serving as Deputy General Manager (DGM) at VFS Global Pvt Ltd, where I serve as the Single Point of Contact (SPOC) for IT for all Schengen Government Clients, managing technology operations and service delivery for European Union member countries.
Specializing in AI-led transformation, digital innovation, and delivery acceleration, I drive business value through strategic integration of modern AI developer tools (Cursor AI, GitHub Copilot, ChatGPT, Claude API), cloud-native architectures, and agile methodologies. My approach combines technical understanding with strong leadership skills in Program Management, Delivery Management, P&L & Business Growth, Account Ownership, Consulting & Pre-Sales, Global Scale & Multi-Geography Teams, Technology to Business Value Linkage, Industry Alignment, Stakeholder Engagement, Team Leadership, Cloud Platforms (AWS, Azure, GCP), Microservices, DevOps, and Agile/Scrumβenabling organizations to convert business challenges into scalable, data-driven solutions.
Throughout my career, I have led cross-functional teams of 200+ engineers, managed multi-million-dollar programs across 8+ countries, architected cloud-native solutions, implemented GenAI products, and delivered Retail CPG and e-Commerce platforms (Rokad.in, Bookonspot) at Trimax Ebix. I champion a culture of accountability, continuous learning, and measurable impact across Visa Services, Retail CPG, e-Commerce, Payments, Transport, and BFSI sectors.
Strategic expertise in GenAI adoption, AI strategy formulation, leading AI initiatives, and leveraging modern AI developer tools (Cursor AI, GitHub Copilot, ChatGPT, Claude API, LangChain) to drive productivity and innovation. Focus on business value, ROI, and responsible AI implementation.
Expert in AWS, Azure, GCP cloud platforms, Microservices architecture, Docker, Kubernetes, CI/CD pipelines, Infrastructure as Code (Terraform), and cloud-native solutions
Worked across USA, Greece, UK, Dubai, Kuwait, Vietnam, Myanmar, and Thailand. Currently Single Point of Contact (SPOC) for IT for all Schengen Government Clients at VFS Global, managing technology operations for European Union member countries
Python, Java, JavaScript, React, Node.js, .NET, PHP, Android, iOS, REST APIs, GraphQL, Database Design (SQL, NoSQL), Payment Gateways, IoT Solutions
Expert in leading and aligning multi-disciplinary tech teams, driving scalable solutions across platforms including AI, IoT, and legacy systems.
Proficient in Agile, Scrum, and PMP methodologies, ensuring timely and budget-compliant delivery of complex initiatives.
Skilled in engaging stakeholders across global geographies to align expectations and achieve consensus-driven outcomes.
Accomplished in identifying growth opportunities and building strategic partnerships to drive business success.
Led large-scale deliveries for complex solutions in payments, transport, and government sectors, with a focus on SLAs and KPIs.
Experienced in vendor evaluation, onboarding, and SLA governance across multiple product and solution lines.
Proven track record in P&L management, account ownership, and driving business growth through strategic technology initiatives and revenue optimization.
Strong consulting mindset with active pre-sales involvement, solution architecture, client engagement, and technical proposal development.
Expert in managing distributed teams across multiple geographies, handling time zone complexities, cultural diversity, and global delivery models.
Strong focus on linking technology initiatives to business outcomes, ROI measurement, innovation frameworks, and value-driven solution delivery.
Deep domain relevance across Visa Services, Payments, Transport, BFSI, and Government sectors with industry-specific solution expertise.
Single Point of Contact (SPOC) for IT - All Schengen Government Clients
Leading technology initiatives, digital transformation, and delivery management for global visa facilitation services. Serving as the single point of contact for all IT matters for all Schengen government clients, ensuring seamless technology operations, compliance, and service delivery across European Union member countries. Managing cross-functional teams, stakeholder relationships, vendor partnerships, and ensuring on-time delivery of critical IT projects.
Led complete overhaul of visa application processing system with cloud-native microservices architecture. Implemented real-time application tracking, document verification workflows, and automated status updates. Tech Stack: AWS Cloud, Microservices (Java Spring Boot, Node.js), React.js frontend, PostgreSQL, Redis caching, API Gateway.
Architected and delivered secure biometric data capture and management system for Schengen visa applications. Ensured GDPR compliance, data encryption, and secure transmission to government systems. Tech Stack: Secure Cloud Infrastructure, Encryption APIs, Biometric SDKs, Compliance frameworks.
Developed unified integration platform connecting VFS systems with multiple Schengen government portals. Implemented RESTful APIs, SOAP services, and real-time data synchronization. Handles millions of API calls daily with 99.9% uptime. Tech Stack: API Gateway, Microservices, Message Queues (Kafka), Database Replication.
Led implementation of document processing system using OCR technology for automated document verification, classification, and data extraction. Reduced manual processing time by 70%. Managed vendor selection, implementation, and integration. Tech Stack: Python, OCR APIs, Document Management System, Cloud Storage.
Built scalable appointment booking system with real-time availability, SMS/Email notifications, and queue management. Handles peak loads during visa season. Tech Stack: React.js, Node.js, Redis, Message Queue, Twilio API, Email Services.
Integrated multiple payment gateways (credit cards, debit cards, net banking) for visa fee collection. Implemented automated reconciliation system with real-time reporting. Tech Stack: Payment Gateway APIs, PostgreSQL, Reconciliation Engine, Reporting Dashboards.
Developed multi-channel communication platform (SMS, Email, WhatsApp, Push Notifications) for visa status updates and customer engagement. Tech Stack: Message Queue, Twilio, SendGrid, WhatsApp Business API, Notification Service.
Led development of comprehensive analytics platform with real-time dashboards, reporting, and data-driven insights for visa processing trends and business intelligence. Managed BI tool selection, data pipeline design, and stakeholder reporting. Tech Stack: Data Warehouse, ETL Pipelines, Tableau/Power BI, Analytics Tools.
Implemented comprehensive security framework including SSO, MFA, role-based access control, audit logging, and GDPR compliance tools. Tech Stack: Identity Management, Security APIs, Compliance Monitoring, Audit Systems.
Led development of mobile applications (iOS & Android) for visa application tracking, document upload, and appointment management. Tech Stack: React Native, Native APIs, Cloud Backend, Push Notifications.
Managed delivery operations and led cross-functional teams (200+ engineers) for enterprise solutions. Architected cloud-based platforms, implemented microservices, managed Python/Java/Node.js development teams, established CI/CD pipelines, and delivered scalable payment and transport solutions. Focused on Agile/Scrum methodologies, quality assurance, and stakeholder management.
Retail CPG & e-Commerce Sector Experience
Led product development and software teams across Retail CPG (Consumer Packaged Goods) and e-Commerce sectors, driving innovation in digital commerce platforms and retail technology solutions. Architected and delivered scalable e-Commerce platforms handling millions of transactions daily, serving both B2C and B2B markets.
Led development of Rokad.in, a comprehensive e-Commerce and digital aggregator platform serving Retail CPG sector. Built cloud-native microservices architecture handling 2 Million+ daily GMV, serving 2500+ franchises across Maharashtra. Platform offers multiple citizen-centric services through Business Correspondent (BC) Agents network called "Rokad Sathi" located at urban, semi-urban and rural landscapes. Features include product catalog management, inventory management, order processing, payment gateway integration (NPCI, UPI), delivery tracking, and franchise management. Tech Stack: Microservices Architecture, Cloud-hosted (AWS/Azure), React.js Frontend, Node.js Backend, PostgreSQL Database, Redis Caching, Payment Gateway Integration, Mobile Apps (React Native).
Architected and delivered Bookonspot, an e-Commerce booking and reservation platform for retail and service sectors. Platform enables real-time booking, inventory management, payment processing, and customer relationship management. Integrated with multiple payment gateways, SMS/Email notification systems, and analytics dashboards. Handles high-volume transactions with 99.9% uptime. Tech Stack: Cloud-native Architecture, React.js, Node.js, PostgreSQL, Redis, Payment Gateway APIs, Notification Services.
Developed comprehensive Retail CPG solutions including supply chain management, inventory optimization, vendor management, and distribution network systems. Implemented real-time inventory tracking, automated reordering, demand forecasting, and multi-channel distribution management. Tech Stack: Microservices, Cloud Platform, Real-time Data Processing, Analytics & BI Tools.
Additional Responsibilities: Led product development for transport and payment solutions, implemented IoT solutions, Android/iOS mobile apps, cloud-hosted ITMS, payment gateway integrations (NPCI, UPI, NCMC), and real-time tracking systems. Managed full-stack development teams (Java, PHP, .NET, React, Node.js) and established product roadmaps for Retail CPG and e-Commerce verticals.
Managed global delivery operations across multiple geographies.
Led delivery teams for travel and tourism solutions.
Managed projects for scope, schedule, cost, risk, quality and resources. Led SAP Enterprise Portal implementation in USA, managed web development projects (Java, .NET), implemented HRMS solutions globally, and ensured PMP/Agile methodologies. Delivered enterprise solutions with focus on quality, timelines, and stakeholder satisfaction.
Designed and implemented new functionality and enhancements for software products.
Single Point of Contact (SPOC) for IT - All Schengen Government Clients
Leading technology initiatives, digital transformation, and delivery management for global visa facilitation services. Serving as the single point of contact for all IT matters for all Schengen government clients, ensuring seamless technology operations, compliance, and service delivery across European Union member countries.
Led complete overhaul with cloud-native microservices architecture. Tech Stack: AWS, Java Spring Boot, Node.js, React.js, PostgreSQL, Redis.
Architected secure biometric data capture system with GDPR compliance. Tech Stack: Secure Cloud Infrastructure, Encryption APIs, Biometric SDKs.
Developed unified integration platform connecting VFS with Schengen government portals. Handles millions of API calls daily with 99.9% uptime.
Implemented AI-powered document processing system. Reduced manual processing time by 70%. Tech Stack: Python, OCR APIs, Cloud Storage.
Integrated multiple payment gateways with automated reconciliation system. Tech Stack: Payment Gateway APIs, PostgreSQL, Reporting Dashboards.
Built comprehensive analytics platform with real-time dashboards. Tech Stack: Data Warehouse, ETL Pipelines, Tableau/Power BI.
Managed delivery operations and led cross-functional teams (200+ engineers) for enterprise solutions. Architected cloud-based platforms, implemented microservices, managed Python/Java/Node.js development teams, established CI/CD pipelines, and delivered scalable payment and transport solutions.
Retail CPG & e-Commerce Sector Experience: Led product development and software teams across Retail CPG and e-Commerce sectors. Architected and delivered Rokad.in (digital commerce & aggregator platform) and Bookonspot (e-Commerce booking platform). Built scalable e-Commerce platforms handling 2 Million+ daily GMV, serving 2500+ franchises. Managed Retail CPG solutions including supply chain, inventory management, and multi-channel distribution. Also led transport and payment solutions, IoT implementations, Android/iOS mobile apps, and cloud-hosted platforms.
Managed global delivery operations across multiple geographies.
Led delivery teams for travel and tourism solutions.
Managed projects for scope, schedule, cost, risk, quality and resources. Led SAP Enterprise Portal implementation in USA, managed web development projects (Java, .NET), implemented HRMS solutions globally.
Designed and implemented new functionality and enhancements for software products.
Tech Stack: Cloud-hosted ITMS, Android ETIM Devices, Java Backend, React.js Web Portal, PostgreSQL Database, Real-time GSM/GPRS Communication, Payment Terminal Integration (POS), Mobile Apps (Android/iOS), REST APIs.
MSRTC was the first to plan India's first state-wide Electronic Ticket Issuing Machine (ETIM) and Online Reservation System (ORS), Mobile Application and Smart Card system. Scalable cloud architecture handling 6.0 Million+ daily passengers across all ticketing solutions. Real-time synchronization, offline capability, and comprehensive MIS reporting.
UPSRTC has implemented complete Integrated Transport management system including ETIM, ORS, PORS, smart card, Vehicle tracing system, Public information system, Passenger announcement system and Bus In/Out system. Solution is serving 1.5 Millions daily passengers.
BMTC has implemented Integrated Transport management system including ETIM, Smart card, Vehicle tracing system, Public information system. Solution is serving 2.5 Millions daily passengers throughout all ticketing solutions.
RSRTC has integrated different softwares which is being used at different levels. Implemented first in India state level Android ticketing system with POS capable of Payment terminal. Solution is serving 1.0 Millions daily passengers.
Domain: Retail CPG & e-Commerce | Company: Trimax IT Infrastructure & Services Ltd (Ebix)
Tech Stack: Microservices Architecture, Cloud-hosted (AWS/Azure), React.js Frontend, Node.js Backend, PostgreSQL Database, Redis Caching, Payment Gateway Integration (NPCI, UPI), Mobile Apps (React Native).
ROKAD is a comprehensive Retail CPG and e-Commerce digital aggregator platform that offers multiple citizen-centric services through a network of Business Correspondent (BC) Agents called "Rokad Sathi" located at urban, semi-urban and rural landscape of Maharashtra. Built with cloud-native architecture, handling 2 Million+ daily GMV, serving 2500+ franchises. Platform includes product catalog management, inventory management, order processing, payment gateway integration, delivery tracking, and franchise management. Target of deploying 30,000+ Rokad Sathi in Maharashtra with national expansion plans.
Domain: e-Commerce | Company: Trimax IT Infrastructure & Services Ltd (Ebix)
Tech Stack: Cloud-native Architecture, React.js Frontend, Node.js Backend, PostgreSQL Database, Redis Caching, Payment Gateway APIs, SMS/Email Notification Services, Analytics Dashboards.
Bookonspot is an e-Commerce booking and reservation platform for retail and service sectors. Platform enables real-time booking, inventory management, payment processing, and customer relationship management. Integrated with multiple payment gateways, SMS/Email notification systems, and analytics dashboards. Handles high-volume transactions with 99.9% uptime. Features include multi-vendor support, booking management, payment integration, and comprehensive reporting.
Tech Stack: IoT Hardware Integration, Android/iOS Mobile Apps (React Native), Real-time GPS Tracking, Cloud Platform (AWS IoT Core), MQTT Protocol, REST APIs, PostgreSQL, Redis, Google Maps API, WebSocket for real-time updates.
A comprehensive IoT-based fleet management solution with hardware-software integration. Features include Live Maps, Route Replay, Headway detection, Remote Immobilization, Driver Analytics, Trip Planning, Geo-fencing, Real-time Alerts, and comprehensive reporting dashboards. Scalable cloud architecture supporting thousands of vehicles.
Tech Stack: Advanced OCR (Tesseract, Google Vision API), AI/ML for Document Classification, Python Backend, Cloud Storage (AWS S3), Document Management System, Search Engine (Elasticsearch), Workflow Automation.
e-Visa Digitization Platform - Converting historical data and physical applications into searchable digital databases. Advanced OCR technology with intelligent image processing, AI-powered document classification, smart error detection, and automated workflow. Handles millions of documents with high accuracy, enabling seamless digital transformation for governments and businesses.
Tech Stack: Java Spring Boot, React.js Frontend, PostgreSQL Database, Microservices Architecture, REST APIs, SSO Integration, Cloud Deployment, Mobile Apps.
HR Align - Comprehensive HRMS solution enabling companies to unleash human capital potential. Features include Payroll Management, Attendance Tracking, Performance Management, Recruitment, Learning Management, and Analytics. Seamlessly integrates all aspects of Organizational and Human Capital Management (HCM) with cloud-native architecture supporting global deployments.
Quick answers to frequently asked questions
Kiran Namdeo Patil is a Technology Leader with 20+ years of experience in Program Management, Delivery Management, and Technology Leadership. Currently serving as Deputy General Manager (DGM) at VFS Global Pvt Ltd and Single Point of Contact (SPOC) for IT for all Schengen Government Clients.
Key skills include Program Management, Delivery Management, Stakeholder Management, Team Leadership, Cloud Architecture (AWS, Azure, GCP), Microservices, DevOps, Agile/Scrum, PMP Certification, Vendor Management, Risk Management, and modern AI developer tools (Cursor AI, GitHub Copilot).
Kiran Patil is currently Deputy General Manager (DGM) - Technology & Delivery at VFS Global Pvt Ltd, serving as Single Point of Contact (SPOC) for IT for all Schengen Government Clients, managing technology operations for European Union member countries.
Kiran Namdeo Patil is based in Mumbai, Maharashtra, India. Address: 2305, Coral B Wing, Highland Heaven, Balkum, Thane, Maharashtra (W) 400606.
Contact via email at kiranpatil.namdeo@gmail.com or phone at +91-98201-12280. Also available on LinkedIn, Twitter, and Facebook.
Certifications include PMP (Project Management Professional), Enterprise Design Thinking Practitioner, Certified Blockchain Expert, Scrum Fundamental Certified, Six Sigma Green Belt, Python Bootcamp Certified, and Internal Quality Auditor.
Delivered 10+ major projects including Visa Application Management System (VAMS), Schengen Biometric Data Management System, Government Portal Integration Platform, Document Digitization & OCR System, Appointment Scheduling System, Payment Gateway Integration, Customer Communication System, Analytics & BI Platform, Security & Compliance Framework, and Mobile Applications.
Extensive experience with AWS (EC2, S3, Lambda, EKS, RDS, DynamoDB), Azure (Functions, AKS, Cosmos DB), and GCP (Compute Engine, GKE, BigQuery). Expert in cloud-native architectures, microservices, containerization (Docker, Kubernetes), and Infrastructure as Code (Terraform).
Open for opportunities! Feel free to reach out for collaborations, consulting, or career opportunities.
+91-98201-12280
2305, Coral B Wing, Highland Heaven
Balkum, Thane, Maharashtra (W) 400606
Comprehensive technology expertise across modern software development, cloud platforms, AI/ML, and enterprise solutions