Who is Kiran Namdeo Patil?

Kiran Namdeo Patil is a Technology Leader with 20+ years of experience in Program Management, Delivery Management, and Technology Leadership. Currently serving as Deputy General Manager (DGM) at VFS Global Pvt Ltd and Single Point of Contact (SPOC) for IT for all Schengen Government Clients.

What are Kiran Patil's key skills?

Key skills include Program Management, Delivery Management, P&L & Business Growth, Account Ownership, Consulting & Pre-Sales, Global Scale & Multi-Geography Teams, Technology to Business Value Linkage, Industry Alignment, Stakeholder Management, Team Leadership, Cloud Architecture (AWS, Azure, GCP), Microservices, DevOps, Agile/Scrum, PMP Certification, Vendor Management, Risk Management, and modern AI developer tools (Cursor AI, GitHub Copilot).

What is Kiran Patil's current role?

Kiran Patil is currently Deputy General Manager (DGM) - Technology & Delivery at VFS Global Pvt Ltd, serving as Single Point of Contact (SPOC) for IT for all Schengen Government Clients, managing technology operations for European Union member countries.

Where is Kiran Patil located?

Kiran Namdeo Patil is based in Mumbai, Maharashtra, India. Address: 2305, Coral B Wing, Highland Heaven, Balkum, Thane, Maharashtra (W) 400606.

How to contact Kiran Namdeo Patil?

Contact via email at kiranpatil.namdeo@gmail.com or phone at +91-98201-12280. Also available on LinkedIn (linkedin.com/in/kpthebrand), Twitter (@KP_theBrand), and Facebook (facebook.com/KPtheBrand).

What certifications does Kiran Patil have?

Certifications include PMP (Project Management Professional), Enterprise Design Thinking Practitioner, Certified Blockchain Expert, Scrum Fundamental Certified, Six Sigma Green Belt, Python Bootcamp Certified, and Internal Quality Auditor.

What projects has Kiran Patil delivered at VFS Global?

Delivered 10+ major projects including Visa Application Management System (VAMS), Schengen Biometric Data Management System, Government Portal Integration Platform, Document Digitization & OCR System, Appointment Scheduling System, Payment Gateway Integration, Customer Communication System, Analytics & BI Platform, Security & Compliance Framework, and Mobile Applications.

What is Kiran Patil's experience in cloud platforms?

Extensive experience with AWS (EC2, S3, Lambda, EKS, RDS, DynamoDB), Azure (Functions, AKS, Cosmos DB), and GCP (Compute Engine, GKE, BigQuery). Expert in cloud-native architectures, microservices, containerization (Docker, Kubernetes), and Infrastructure as Code (Terraform).

Kiran Namdeo Patil | Technology Leader | Program Manager | Delivery Head

Career Journey

Professional Experience

Mar 2023 - Current

Deputy General Manager (DGM) - Technology & Delivery

VFS Global Pvt Ltd.

Single Point of Contact (SPOC) for IT - All Schengen Government Clients Leading technology initiatives, digital transformation, and delivery management for global visa facilitation services. Serving as the single point of contact for all IT matters for all Schengen government clients, ensuring seamless technology operations, compliance, and service delivery across European Union member countries. Managing cross-functional teams, stakeholder relationships, vendor partnerships, and ensuring on-time delivery of critical IT projects.

Key Projects Delivered:

1. Visa Application Management System (VAMS) Enhancement

Led complete overhaul of visa application processing system with cloud-native microservices architecture. Implemented real-time application tracking, document verification workflows, and automated status updates. Tech Stack: AWS Cloud, Microservices (Java Spring Boot, Node.js), React.js frontend, PostgreSQL, Redis caching, API Gateway.

2. Schengen Biometric Data Management System

Architected and delivered secure biometric data capture and management system for Schengen visa applications. Ensured GDPR compliance, data encryption, and secure transmission to government systems. Tech Stack: Secure Cloud Infrastructure, Encryption APIs, Biometric SDKs, Compliance frameworks.

3. Government Portal Integration Platform

Developed unified integration platform connecting VFS systems with multiple Schengen government portals. Implemented RESTful APIs, SOAP services, and real-time data synchronization. Handles millions of API calls daily with 99.9% uptime. Tech Stack: API Gateway, Microservices, Message Queues (Kafka), Database Replication.

4. Document Digitization & OCR System

Led implementation of document processing system using OCR technology for automated document verification, classification, and data extraction. Reduced manual processing time by 70%. Managed vendor selection, implementation, and integration. Tech Stack: Python, OCR APIs, Document Management System, Cloud Storage.

5. Appointment Scheduling & Queue Management System

Built scalable appointment booking system with real-time availability, SMS/Email notifications, and queue management. Handles peak loads during visa season. Tech Stack: React.js, Node.js, Redis, Message Queue, Twilio API, Email Services.

6. Payment Gateway Integration & Reconciliation

Integrated multiple payment gateways (credit cards, debit cards, net banking) for visa fee collection. Implemented automated reconciliation system with real-time reporting. Tech Stack: Payment Gateway APIs, PostgreSQL, Reconciliation Engine, Reporting Dashboards.

7. Customer Communication & Notification System

Developed multi-channel communication platform (SMS, Email, WhatsApp, Push Notifications) for visa status updates and customer engagement. Tech Stack: Message Queue, Twilio, SendGrid, WhatsApp Business API, Notification Service.

8. Analytics & Business Intelligence Platform

Led development of comprehensive analytics platform with real-time dashboards, reporting, and data-driven insights for visa processing trends and business intelligence. Managed BI tool selection, data pipeline design, and stakeholder reporting. Tech Stack: Data Warehouse, ETL Pipelines, Tableau/Power BI, Analytics Tools.

9. Security & Compliance Framework

Implemented comprehensive security framework including SSO, MFA, role-based access control, audit logging, and GDPR compliance tools. Tech Stack: Identity Management, Security APIs, Compliance Monitoring, Audit Systems.

10. Mobile Application Development

Led development of mobile applications (iOS & Android) for visa application tracking, document upload, and appointment management. Tech Stack: React Native, Native APIs, Cloud Backend, Push Notifications.

11. SAP HANA4 Implementation

Led enterprise-wide SAP HANA4 implementation for visa processing and data management systems. Architected and delivered SAP HANA4 migration strategy, ensuring seamless transition from legacy systems with zero business disruption. Managed end-to-end implementation including database migration, application modernization, performance optimization, and post-go-live support. Implemented real-time analytics capabilities, improved processing speeds by 60%, and enhanced data security and compliance. Tech Stack: SAP HANA4, SAP S/4HANA, Database Migration Tools, SAP Fiori, Cloud Infrastructure.

Key Responsibilities:

Single Point of Contact: Primary IT contact for all Schengen government clients, managing all technology-related communications, escalations, and service delivery
Stakeholder Management: Regular engagement with government IT teams, ensuring compliance with Schengen visa regulations and data protection requirements
Technology Strategy: Define and execute technology roadmap aligned with business objectives and government requirements
Team Leadership: Manage cross-functional teams (100+ engineers) across development, QA, DevOps, and support
Delivery Management: Ensure on-time, on-budget delivery of all IT projects with high quality standards
Cloud Operations: Oversee cloud infrastructure (AWS/Azure), ensuring scalability, security, and cost optimization
DevOps & CI/CD: Implement and maintain CI/CD pipelines, automated testing, and deployment processes
Compliance & Security: Ensure GDPR compliance, data security, and adherence to government security standards
Vendor Management: Manage technology vendors, service providers, and third-party integrations
Incident Management: Lead critical incident resolution, ensuring minimal downtime and service disruption

Schengen IT SPOC Cloud Architecture Microservices SAP HANA4 Agile/Scrum PMP AWS/Azure DevOps GDPR Compliance

Jul 2021 - Mar 2023

Associate Director - Delivery

Aurionpro Solutions Ltd.

Managed delivery operations and led cross-functional teams (200+ engineers) for enterprise solutions. Architected cloud-based platforms, implemented microservices, managed Python/Java/Node.js development teams, established CI/CD pipelines, and delivered scalable payment and transport solutions. Focused on Agile/Scrum methodologies, quality assurance, and stakeholder management.

Python Java Microservices Cloud Agile

May 2017 - Jul 2021

Product and Software Head

Trimax IT Infrastructure & Services Ltd (Acquired by EbixCash Pvt Ltd.)

Retail CPG & e-Commerce Sector Experience

Led product development and software teams across Retail CPG (Consumer Packaged Goods) and e-Commerce sectors, driving innovation in digital commerce platforms and retail technology solutions. Architected and delivered scalable e-Commerce platforms handling millions of transactions daily, serving both B2C and B2B markets.

Key e-Commerce & Retail CPG Projects:

1. Rokad.in - Digital Commerce & Aggregator Platform

Led development of Rokad.in, a comprehensive e-Commerce and digital aggregator platform serving Retail CPG sector. Built cloud-native microservices architecture handling 2 Million+ daily GMV, serving 2500+ franchises across Maharashtra. Platform offers multiple citizen-centric services through Business Correspondent (BC) Agents network called "Rokad Sathi" located at urban, semi-urban and rural landscapes. Features include product catalog management, inventory management, order processing, payment gateway integration (NPCI, UPI), delivery tracking, and franchise management. Tech Stack: Microservices Architecture, Cloud-hosted (AWS/Azure), React.js Frontend, Node.js Backend, PostgreSQL Database, Redis Caching, Payment Gateway Integration, Mobile Apps (React Native).

2. Bookonspot - E-Commerce Booking & Reservation Platform

Architected and delivered Bookonspot, an e-Commerce booking and reservation platform for retail and service sectors. Platform enables real-time booking, inventory management, payment processing, and customer relationship management. Integrated with multiple payment gateways, SMS/Email notification systems, and analytics dashboards. Handles high-volume transactions with 99.9% uptime. Tech Stack: Cloud-native Architecture, React.js, Node.js, PostgreSQL, Redis, Payment Gateway APIs, Notification Services.

3. Retail CPG Solutions - Supply Chain & Inventory Management

Developed comprehensive Retail CPG solutions including supply chain management, inventory optimization, vendor management, and distribution network systems. Implemented real-time inventory tracking, automated reordering, demand forecasting, and multi-channel distribution management. Tech Stack: Microservices, Cloud Platform, Real-time Data Processing, Analytics & BI Tools.

Additional Responsibilities: Led product development for transport and payment solutions, implemented IoT solutions, Android/iOS mobile apps, cloud-hosted ITMS, payment gateway integrations (NPCI, UPI, NCMC), and real-time tracking systems. Managed full-stack development teams (Java, PHP, .NET, React, Node.js) and established product roadmaps for Retail CPG and e-Commerce verticals.

Retail CPG e-Commerce Rokad.in Bookonspot Digital Commerce Microservices Cloud Payment Gateway Mobile Apps IoT Full-Stack

Jun 2015 - Mar 2017

AGM - Global Delivery

NETERSON Technologies

Managed global delivery operations across multiple geographies.

Aug 2012 - Jun 2015

Sr. Manager - Global Delivery

Cox and Kings Global Services

Led delivery teams for travel and tourism solutions.

Jan 2008 - Jun 2012

SAP Delivery Manager / SAP Delivery Partner

Leading IT Services Organization

SAP Delivery & Program Management Expertise

Led successful delivery of complex SAP projects and programs across multiple enterprise clients, managing end-to-end project lifecycle from design through post-go-live support. With 20+ years of SAP project management experience, delivered both Fixed Price milestone-based and Time & Materials/Staffing engagements, including extensive Application Management Services (AMS) operations. Combined deep SAP technical background (5+ years in non-PM SAP roles) with strategic delivery leadership to ensure service quality, operational excellence, and profitable account management.

Key SAP Delivery Achievements:

1. Enterprise SAP Transformation Programs

Led multiple large-scale SAP implementation and transformation programs, overseeing complete project lifecycle including design, build, test, deployment, and post-go-live support phases. Managed cross-functional teams of 150+ SAP consultants, ensuring adherence to project timelines, budgets, and quality standards. Successfully delivered programs with Fixed Price milestone payment structures, maintaining healthy profitability margins across all accounts.

2. Program Governance & Customer Engagement

Established effective program governance frameworks for each client account, including weekly status reporting, monthly steering committee meetings, and quarterly business reviews. Led executive-level discussions with CxO stakeholders, presenting program health, risks, opportunities, and strategic recommendations. Managed escalations proactively, ensuring transparent communication and timely resolution of critical issues.

3. Business Development & Account Growth

Contributed significantly to SAP Business Group growth by identifying and developing new business opportunities within existing accounts. Engaged with CxO levels to understand strategic priorities, proposed innovative SAP solutions, and expanded service portfolios. Successfully converted project engagements into long-term managed services contracts, increasing account value by 40%+ across multiple clients.

4. Delivery Excellence & Quality Management

Implemented and enforced internal quality processes and Delivery Excellence frameworks across all SAP projects. Established standardized project management methodologies, quality gates, and governance checkpoints. Conducted regular internal governance meetings, ensuring project managers delivered consistent, high-quality outcomes. Mentored and developed 20+ Project Managers, building a strong delivery leadership pipeline.

5. Profitability & Margin Management

Maintained healthy profitability across all SAP accounts by closely monitoring sold versus delivered margins. Implemented cost optimization strategies, resource utilization improvements, and scope management practices. Achieved consistent margin targets while ensuring customer satisfaction and service quality. Managed Time & Materials and Staffing engagements with focus on optimal resource allocation and billing efficiency.

Core Responsibilities:

Project Oversight: End-to-end oversight of SAP projects from initiation through post-go-live support, ensuring successful delivery across design, build, test, and deployment phases
Customer Relationship Management: Primary point of contact for customer support, leading program-level discussions and monthly steering committee meetings with senior stakeholders
Service Quality Assurance: Ensured service quality, availability, and operational capability across all SAP engagements, maintaining high customer satisfaction scores
Program Governance: Established and maintained effective program governance frameworks for each account, including status reporting, risk management, and escalation processes
Business Development: Developed new business opportunities with existing clients, contributed to SAP Business Group growth, and engaged with CxO levels for strategic discussions
Stakeholder Collaboration: Worked closely with internal teams, external partners, customers, and project managers to ensure seamless delivery and alignment
Escalation Management: Managed escalations proactively, ensuring transparent communication and timely resolution of critical issues
Reporting & Governance: Ensured weekly status reports from Project Managers to clients and conducted regular internal governance meetings
Delivery Excellence: Adhered to and enforced internal quality processes and Delivery Excellence standards across all projects
Profitability Management: Maintained healthy profitability of every account by monitoring sold versus delivered margins and optimizing resource utilization
Team Development: Mentored Project Managers, building delivery leadership capabilities and ensuring consistent project execution excellence

SAP Delivery Management SAP Program Management SAP AMS Fixed Price Projects Time & Materials Staffing Program Governance CxO Engagement Business Development Delivery Excellence Profitability Management PMP

Jun 2007 - Dec 2008

Project Lead/Manager

L&T Infotech

Managed projects for scope, schedule, cost, risk, quality and resources. Managed web development projects (Java, .NET), implemented HRMS solutions globally, and ensured PMP/Agile methodologies. Delivered enterprise solutions with focus on quality, timelines, and stakeholder satisfaction.

Java .NET PMP Agile

Nov 2005 - Jun 2007

Software Engineer

TCG Software Services

Designed and implemented new functionality and enhancements for software products.

Mar 2023 - Current

Deputy General Manager (DGM) - Technology & Delivery

VFS Global Pvt Ltd.

Single Point of Contact (SPOC) for IT - All Schengen Government Clients

Leading technology initiatives, digital transformation, and delivery management for global visa facilitation services. Serving as the single point of contact for all IT matters for all Schengen government clients, ensuring seamless technology operations, compliance, and service delivery across European Union member countries.

Key Projects Delivered:

1. Visa Application Management System (VAMS) Enhancement

Led complete overhaul with cloud-native microservices architecture. Tech Stack: AWS, Java Spring Boot, Node.js, React.js, PostgreSQL, Redis.

2. Schengen Biometric Data Management System

Architected secure biometric data capture system with GDPR compliance. Tech Stack: Secure Cloud Infrastructure, Encryption APIs, Biometric SDKs.

3. Government Portal Integration Platform

Developed unified integration platform connecting VFS with Schengen government portals. Handles millions of API calls daily with 99.9% uptime.

4. Document Digitization & OCR System

Implemented AI-powered document processing system. Reduced manual processing time by 70%. Tech Stack: Python, OCR APIs, Cloud Storage.

5. Payment Gateway Integration & Reconciliation

Integrated multiple payment gateways with automated reconciliation system. Tech Stack: Payment Gateway APIs, PostgreSQL, Reporting Dashboards.

6. Analytics & Business Intelligence Platform

Built comprehensive analytics platform with real-time dashboards. Tech Stack: Data Warehouse, ETL Pipelines, Tableau/Power BI.

7. SAP HANA4 Implementation

Led enterprise-wide SAP HANA4 implementation for visa processing systems. Managed database migration, application modernization, and performance optimization. Improved processing speeds by 60%. Tech Stack: SAP HANA4, SAP S/4HANA, SAP Fiori.

Key Responsibilities:

Single Point of Contact: Primary IT contact for all Schengen government clients
Technology Strategy: Define and execute technology roadmap
Team Leadership: Manage cross-functional teams (100+ engineers)
Delivery Management: Ensure on-time, on-budget delivery of IT projects
Cloud Operations: Oversee AWS/Azure infrastructure
Compliance & Security: Ensure GDPR compliance and data security

Schengen IT SPOC Cloud Architecture Microservices SAP HANA4 Agile/Scrum PMP

Jul 2021 - Mar 2023

Associate Director - Delivery

Aurionpro Solutions Ltd.

Python Java Microservices Cloud Agile

Jan 2018 - Jun 2021

SAP Delivery Manager / SAP Delivery Partner

Leading IT Services Organization

SAP Delivery & Program Management Expertise

Key Achievements:

Enterprise SAP Transformation Programs

Led large-scale SAP implementations, managing 150+ SAP consultants across design, build, test, and post-go-live phases. Successfully delivered Fixed Price milestone projects maintaining healthy profitability margins.

Program Governance & CxO Engagement

Led monthly steering committee meetings, managed escalations, and engaged with CxO levels for strategic discussions. Established effective program governance frameworks.

Business Development & Account Growth

Contributed to SAP Business Group growth by developing new business opportunities. Increased account value by 40%+ by converting projects into long-term managed services contracts.

Core Responsibilities:

Project Oversight: End-to-end oversight of SAP projects from design through post-go-live support
Customer Engagement: Led program-level discussions and monthly steering committee meetings
Service Quality: Ensured service quality, availability, and operational capability
Program Governance: Established effective governance frameworks for each account
Business Development: Developed new business opportunities and engaged with CxO levels
Profitability Management: Maintained healthy account profitability monitoring sold versus delivered margins
Team Development: Mentored 20+ Project Managers, building delivery leadership capabilities

SAP Delivery Management SAP Program Management SAP AMS Fixed Price Projects Time & Materials Program Governance CxO Engagement Business Development Delivery Excellence Profitability Management PMP

May 2017 - Jul 2021

Product and Software Head

Trimax IT Infrastructure & Services Ltd (Ebix)

Retail CPG & e-Commerce Sector Experience: Led product development and software teams across Retail CPG and e-Commerce sectors. Architected and delivered Rokad.in (digital commerce & aggregator platform) and Bookonspot (e-Commerce booking platform). Built scalable e-Commerce platforms handling 2 Million+ daily GMV, serving 2500+ franchises. Managed Retail CPG solutions including supply chain, inventory management, and multi-channel distribution. Also led transport and payment solutions, IoT implementations, Android/iOS mobile apps, and cloud-hosted platforms.

Retail CPG e-Commerce Rokad.in Bookonspot Microservices Cloud Payment Gateway Mobile Apps IoT

Jun 2015 - Mar 2017

AGM - Global Delivery

NETERSON Technologies

Managed global delivery operations across multiple geographies.

Aug 2012 - Jun 2015

Sr. Manager - Global Delivery

Cox and Kings Global Services

Led delivery teams for travel and tourism solutions.

2009 - Aug 2012

SAP Delivery Manager / SAP Delivery Partner

L&T Infotech

Led SAP Delivery initiatives and managed SAP projects across multiple enterprise clients. Delivered SAP solutions with focus on quality, timelines, and stakeholder satisfaction. Led SAP Enterprise Portal implementation in USA, managed end-to-end SAP project delivery, and ensured adherence to PMP/Agile methodologies.

SAP Delivery Management SAP Delivery Partner SAP SAP Enterprise Portal PMP Agile

Jun 2007 - Dec 2008

Project Lead/Manager

L&T Infotech

Managed projects for scope, schedule, cost, risk, quality and resources. Managed web development projects (Java, .NET), implemented HRMS solutions globally, and ensured PMP/Agile methodologies.

Java .NET PMP Agile

Nov 2005 - Jun 2007

Software Engineer

TCG Software Services

Designed and implemented new functionality and enhancements for software products.

Technical & Leadership

Skills & Competencies

AI/ML & Digital Transformation Leadership

AI Strategy & Business Leadership

AI Vision & Roadmap: Defining enterprise AI strategy, building AI transformation roadmaps, aligning AI initiatives with business objectives
AI Business Case Development: ROI analysis, cost-benefit evaluation, business value proposition for AI investments
AI Program Leadership: Leading cross-functional AI teams, managing AI portfolios, driving AI transformation programs
Stakeholder Alignment: Executive communication, C-suite engagement, board-level AI strategy presentations
AI Governance & Risk Management: AI ethics frameworks, compliance (GDPR, regulatory), risk assessment, responsible AI practices
Change Management & AI Adoption: Organizational transformation, cultural change, training strategies, AI literacy programs

AI Operations & Delivery Leadership

AI Initiative Management: Leading AI projects from concept to production, vendor evaluation and selection, POC to production journey
AI Team Leadership: Building and leading AI/ML teams, talent acquisition, skill development, cross-functional collaboration
AI Solution Architecture: Enterprise AI architecture decisions, technology stack selection, platform strategy
AI Performance & Metrics: Defining success metrics, measuring AI impact on business outcomes, optimization strategies
Data Strategy Leadership: Data governance frameworks, data quality initiatives, data architecture decisions
AI Innovation & Research: Emerging AI trends evaluation, competitive intelligence, innovation pipeline management

Cloud Architecture & DevOps

Cloud Platforms

AWS: EC2, S3, Lambda, ECS, EKS, RDS, DynamoDB, CloudFormation, CloudWatch, IAM, VPC
Azure: Azure Functions, App Service, AKS, Cosmos DB, Azure DevOps, Key Vault
GCP: Compute Engine, Cloud Functions, GKE, BigQuery, Cloud Storage, Cloud Build
Multi-cloud: Hybrid cloud strategies, cloud migration, cost optimization

DevOps & Infrastructure

Containerization: Docker, Docker Compose, container orchestration
Kubernetes: K8s clusters, Helm charts, service mesh (Istio), ingress controllers
CI/CD: Jenkins, GitLab CI, GitHub Actions, CircleCI, Azure DevOps
IaC: Terraform, CloudFormation, Ansible, Pulumi
Monitoring: Prometheus, Grafana, ELK Stack, Datadog, New Relic
Version Control: Git, GitFlow, branching strategies, code review

Microservices & Architecture

Architecture Patterns: Microservices, Event-driven, Serverless, API Gateway
Message Queues: RabbitMQ, Kafka, AWS SQS, Azure Service Bus
Service Mesh: Istio, Linkerd, service discovery, load balancing
API Design: REST APIs, GraphQL, gRPC, OpenAPI/Swagger
Database: PostgreSQL, MySQL, MongoDB, Redis, Elasticsearch

Programming Languages & Frameworks

Backend Development

Python: Django, Flask, FastAPI, asyncio, pandas, numpy
Java: Spring Boot, Spring Cloud, Hibernate, J2EE
Node.js: Express.js, Nest.js, TypeScript, async programming
.NET: ASP.NET Core, C#, Entity Framework
PHP: Laravel, Symfony, CodeIgniter

Frontend Development

JavaScript: ES6+, TypeScript, modern JS features
React: React Hooks, Redux, Next.js, React Native
Vue.js: Vue 3, Vuex, Nuxt.js
Angular: Angular 2+, RxJS, Angular Material
Mobile: React Native, Flutter, Android (Java/Kotlin), iOS (Swift)

Databases & Data Management

SQL Databases: PostgreSQL, MySQL, SQL Server, Oracle
NoSQL: MongoDB, Cassandra, DynamoDB, CouchDB
In-Memory: Redis, Memcached, caching strategies
Search: Elasticsearch, Solr, full-text search
Data Warehousing: BigQuery, Redshift, Snowflake

Domain Expertise & Specializations

Payment Systems & FinTech

Payment Gateways (NPCI, UPI, NCMC, Contactless Cards)
Micro ATM, Aadhar Enabled Payment Systems (AEPS)
Bharat Bill Payment Services (BBPS)
Digital Wallets, Prepaid Instruments
Payment Processing, Reconciliation Systems
PCI-DSS Compliance, Security Standards

Transport & Smart City Solutions

Integrated Transport Management Systems (ITMS)
Automatic Fare Collection (AFC) Systems
Electronic Ticket Issuing Machines (ETIM)
Vehicle Tracking & Telematics (IoT)
Fleet Management Systems
Public Information Systems

Enterprise Solutions & SAP Delivery

SAP Delivery Management: 10+ years SAP project management, Fixed Price milestone projects, T&M/Staffing engagements
SAP Application Management Services (AMS): Leading AMS operations, service quality, availability management
SAP Program Governance: Program oversight, steering committee leadership, escalation management
SAP Business Development: CxO engagement, account growth, SAP Business Group contribution
SAP Implementation & Integration: End-to-end SAP projects, design-build-test-deploy, post-go-live support
HRMS Solutions, ERP Systems: Enterprise resource planning implementations
Travel & Tourism Platforms: GDS Integration, travel management systems
Visa Facilitation Systems: Government portal integration, visa processing platforms
E-Commerce Platforms: Enterprise e-commerce solutions
Document Digitization & OCR: Automated document processing systems

Retail CPG & e-Commerce

E-Commerce Platform Development (Rokad.in, Bookonspot)
Retail CPG Solutions & Supply Chain Management
Digital Commerce & Aggregator Platforms
Inventory Management & Order Processing Systems
Multi-vendor Marketplace Platforms
Payment Gateway Integration for Retail
Franchise Management Systems
Product Catalog & Pricing Management

Core Leadership Skills

Business Solutions 95%

Mentoring & Coaching 95%

Innovation & Adaptability 95%

Achieving Results 95%

Customer Focus 95%

Business Analytics 90%

Problem Solving 95%

P&L & Business Growth 95%

Consulting & Pre-Sales 95%

Global Scale & Multi-Geography 95%

Technology to Business Value 95%

Industry Alignment & Domain Expertise 95%

Certifications & Education

🎓

Enterprise Design Thinking Practitioner

May 2020

🐍

Bootcamp Python

Dec 2019

⛓️

Certified Blockchain Expert

Mar 2019

📋

Scrum Fundamental Certified

Mar 2019

📊

PMP - from PMI

Dec 2011

✓

Six Sigma Green Belt

2009

Work Portfolio

Notable Projects & Achievements

Integrated Transport Management

Maharashtra State Road Transport

Tech Stack: Cloud-hosted ITMS, Android ETIM Devices, Java Backend, React.js Web Portal, PostgreSQL Database, Real-time GSM/GPRS Communication, Payment Terminal Integration (POS), Mobile Apps (Android/iOS), REST APIs.

MSRTC was the first to plan India's first state-wide Electronic Ticket Issuing Machine (ETIM) and Online Reservation System (ORS), Mobile Application and Smart Card system. Scalable cloud architecture handling 6.0 Million+ daily passengers across all ticketing solutions. Real-time synchronization, offline capability, and comprehensive MIS reporting.

Cloud Android Java React Real-time

Integrated Transport Management

Uttar Pradesh State Transport

UPSRTC has implemented complete Integrated Transport management system including ETIM, ORS, PORS, smart card, Vehicle tracing system, Public information system, Passenger announcement system and Bus In/Out system. Solution is serving 1.5 Millions daily passengers.

City Transport Management

BMTC

BMTC has implemented Integrated Transport management system including ETIM, Smart card, Vehicle tracing system, Public information system. Solution is serving 2.5 Millions daily passengers throughout all ticketing solutions.

Integrated Transport Management

Rajasthan State Transport

RSRTC has integrated different softwares which is being used at different levels. Implemented first in India state level Android ticketing system with POS capable of Payment terminal. Solution is serving 1.0 Millions daily passengers.

Retail CPG & e-Commerce

Rokad.in - Digital Commerce & Aggregator Platform

Domain: Retail CPG & e-Commerce | Company: Trimax IT Infrastructure & Services Ltd (Ebix)

Tech Stack: Microservices Architecture, Cloud-hosted (AWS/Azure), React.js Frontend, Node.js Backend, PostgreSQL Database, Redis Caching, Payment Gateway Integration (NPCI, UPI), Mobile Apps (React Native).

ROKAD is a comprehensive Retail CPG and e-Commerce digital aggregator platform that offers multiple citizen-centric services through a network of Business Correspondent (BC) Agents called "Rokad Sathi" located at urban, semi-urban and rural landscape of Maharashtra. Built with cloud-native architecture, handling 2 Million+ daily GMV, serving 2500+ franchises. Platform includes product catalog management, inventory management, order processing, payment gateway integration, delivery tracking, and franchise management. Target of deploying 30,000+ Rokad Sathi in Maharashtra with national expansion plans.

Retail CPG e-Commerce Microservices Cloud React Node.js Payment Gateway Trimax Ebix

e-Commerce

Bookonspot - E-Commerce Booking & Reservation Platform

Domain: e-Commerce | Company: Trimax IT Infrastructure & Services Ltd (Ebix)

Tech Stack: Cloud-native Architecture, React.js Frontend, Node.js Backend, PostgreSQL Database, Redis Caching, Payment Gateway APIs, SMS/Email Notification Services, Analytics Dashboards.

Bookonspot is an e-Commerce booking and reservation platform for retail and service sectors. Platform enables real-time booking, inventory management, payment processing, and customer relationship management. Integrated with multiple payment gateways, SMS/Email notification systems, and analytics dashboards. Handles high-volume transactions with 99.9% uptime. Features include multi-vendor support, booking management, payment integration, and comprehensive reporting.

e-Commerce Booking Platform Cloud React Node.js Payment Gateway Trimax Ebix

Telematics IoT

Vehicle Tracking System - Travel Pulse

Tech Stack: IoT Hardware Integration, Android/iOS Mobile Apps (React Native), Real-time GPS Tracking, Cloud Platform (AWS IoT Core), MQTT Protocol, REST APIs, PostgreSQL, Redis, Google Maps API, WebSocket for real-time updates.

A comprehensive IoT-based fleet management solution with hardware-software integration. Features include Live Maps, Route Replay, Headway detection, Remote Immobilization, Driver Analytics, Trip Planning, Geo-fencing, Real-time Alerts, and comprehensive reporting dashboards. Scalable cloud architecture supporting thousands of vehicles.

IoT Mobile Apps Real-time Cloud GPS Tracking

Power of Digitisation

CKGS's Digitisation solution

Tech Stack: Advanced OCR (Tesseract, Google Vision API), AI/ML for Document Classification, Python Backend, Cloud Storage (AWS S3), Document Management System, Search Engine (Elasticsearch), Workflow Automation.

e-Visa Digitization Platform - Converting historical data and physical applications into searchable digital databases. Advanced OCR technology with intelligent image processing, AI-powered document classification, smart error detection, and automated workflow. Handles millions of documents with high accuracy, enabling seamless digital transformation for governments and businesses.

OCR AI/ML Python Cloud Document Processing

HRMS

Complete Human Resource Management Solutions

Tech Stack: Java Spring Boot, React.js Frontend, PostgreSQL Database, Microservices Architecture, REST APIs, SSO Integration, Cloud Deployment, Mobile Apps.

HR Align - Comprehensive HRMS solution enabling companies to unleash human capital potential. Features include Payroll Management, Attendance Tracking, Performance Management, Recruitment, Learning Management, and Analytics. Seamlessly integrates all aspects of Organizational and Human Capital Management (HCM) with cloud-native architecture supporting global deployments.

Java Spring Boot React Microservices HRMS

Kiran Namdeo Patil

Who Am I?

Technology Leader & Strategic Innovator

AI & Digital Transformation Leader

Cloud & DevOps Architect

Global Experience & Schengen IT SPOC

Full-Stack Technical Leader

My Expertise

Technology Management

Project Management

Stakeholder Management

Business Development

Delivery Management

Vendor Management

P&L & Business Growth

Consulting & Pre-Sales

Global Scale & Multi-Geography

Technology to Business Value

Industry Alignment & Domain Expertise

Professional Experience

Deputy General Manager (DGM) - Technology & Delivery

VFS Global Pvt Ltd.

Key Projects Delivered:

1. Visa Application Management System (VAMS) Enhancement

2. Schengen Biometric Data Management System

3. Government Portal Integration Platform

4. Document Digitization & OCR System

5. Appointment Scheduling & Queue Management System

6. Payment Gateway Integration & Reconciliation

7. Customer Communication & Notification System

8. Analytics & Business Intelligence Platform

9. Security & Compliance Framework

10. Mobile Application Development

11. SAP HANA4 Implementation

Key Responsibilities:

Associate Director - Delivery

Aurionpro Solutions Ltd.

Product and Software Head

Trimax IT Infrastructure & Services Ltd (Acquired by EbixCash Pvt Ltd.)

Key e-Commerce & Retail CPG Projects:

1. Rokad.in - Digital Commerce & Aggregator Platform

2. Bookonspot - E-Commerce Booking & Reservation Platform

3. Retail CPG Solutions - Supply Chain & Inventory Management

AGM - Global Delivery

NETERSON Technologies

Sr. Manager - Global Delivery

Cox and Kings Global Services

SAP Delivery Manager / SAP Delivery Partner

Leading IT Services Organization

Key SAP Delivery Achievements:

1. Enterprise SAP Transformation Programs

2. Program Governance & Customer Engagement

3. Business Development & Account Growth

4. Delivery Excellence & Quality Management

5. Profitability & Margin Management

Core Responsibilities:

Project Lead/Manager

L&T Infotech

Software Engineer

TCG Software Services

Deputy General Manager (DGM) - Technology & Delivery

VFS Global Pvt Ltd.

Key Projects Delivered:

1. Visa Application Management System (VAMS) Enhancement

2. Schengen Biometric Data Management System

3. Government Portal Integration Platform

4. Document Digitization & OCR System

5. Payment Gateway Integration & Reconciliation

6. Analytics & Business Intelligence Platform

7. SAP HANA4 Implementation

Key Responsibilities:

Associate Director - Delivery

Aurionpro Solutions Ltd.

SAP Delivery Manager / SAP Delivery Partner

Leading IT Services Organization

Key Achievements:

Enterprise SAP Transformation Programs

Program Governance & CxO Engagement

Business Development & Account Growth

Core Responsibilities: