Who am I ?
A leadership-focused innovator who builds high-performing teams and delivers impact at scale.
I am Kiran Namdeo Patil, a business-aligned, people-centric Technology Leader with over two decades of global experience delivering complex, high-impact programs across industries such as AI, Visa Services, Payments, Smart Cities, and BFSI.
Specializing in AI-led transformation and delivery acceleration, I drive innovation through strategic integration of intelligent automation, GenAI tools, and agile methodologies. My approach combines deep technical expertise with operational foresight—enabling organizations to convert business challenges into scalable, data-driven solutions.
Throughout my career, I have led cross-functional teams, managed multi-million-dollar programs across geographies, and championed a culture of accountability, continuous learning, and measurable impact.
My leadership is rooted in clarity, empowerment, and execution—creating environments where excellence is expected, innovation is enabled, and delivery is guaranteed.
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Extensive background in Product Development & Software Services
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A dynamic professional with 20+ years of rich experience in Payments, NCMC, Contactless Cards, IoT, Integrated Transport Management Systems, Automatic Fare Collection Systems, Telecommunication, Fleet Management, Wallet Payments, Card Payments, Micropayments, SAP, HRMS, Travel and Tourism, Visa Facilitation, Organisational Development, and Process Management with well-known organizations.
- Recognized as an AI-driven delivery leader with hands-on expertise in integrating GenAI tools like ChatGPT, GitHub Copilot, and LangChain to accelerate development cycles, automate repetitive tasks, and optimize delivery pipelines.
- Global experience working in Project and Product Delivery across diverse geographies including USA, Greece, UK, Dubai, Kuwait, Vietnam, Myanmar, and Thailand, delivering digital transformation projects aligned with strategic business goals.
My Expertise
Technology Management
Expert in leading and aligning multi-disciplinary tech teams, driving scalable solutions across platforms including AI, IoT, and legacy systems.
Project Management
Proficient in Agile, Scrum, and PMP methodologies, ensuring timely and budget-compliant delivery of complex initiatives.
Stakeholder Management
Skilled in engaging stakeholders across global geographies to align expectations and achieve consensus-driven outcomes.
Business Development
Accomplished in identifying growth opportunities and building strategic partnerships to drive business success.
Delivery Management
Led large-scale deliveries for complex solutions in payments, transport, and government sectors, with a focus on SLAs and KPIs.
Vendor Management
Experienced in vendor evaluation, onboarding, and SLA governance across multiple product and solution lines.
Strategic Planning
Ability to translate vision into executable strategies, balancing innovation with organizational readiness and resource alignment.
HIGHLIGHTS OF CREDENTIALS
Developed Multi Service “e - Commerce Online Payment Platform” known that facilitates 2500 franchises and capable of daily 2 Million daily GMV.
Digital India Initiative!!
Implemented “AFC solution” for Maharashtra State, Uttar Pradesh State, Rajasthan State, Banglore Road Transport Corporation to scale up million consumers.
Automatic Fare Collection!!
Deployed Prepaid Instrument solution to move public bus corporations.
Digital Payment!!
Developed IoT product for “Vehicle Tracking System and Telematics for Fleet Management” called as Travel Pulse (Web and Mobile app).
IoT !!
Implemented first state level “Android based AFC project” for Rajasthan for road transport.
POS Solutios!!
Deep understanding and know how of National Common Mobility Card program.
Hands on experience in POS level payment Solutions and NPCI certifications
National Common Mobility Card!!
HRMS implementation across the Globe.
Global Implementation!!
Executed Software development Lifecycle Management system to help organization to increase Core Activity percentage by 30%.
Process Oriented delivery!!
Establishing business relationship with customer executive leadership.
Develops lasting partnership with client personnel that foster client ties.
Business Development
Experience in providing solutions to Travel business clients.
Tourism Solutions
- #Micro ATM
- #Aadhar Enabled Payment Systems
- #Bharat Bill Payment Services
- #Amadeus API Integration
- #Galileo API Integration
- #Flight Integration
- #GDS Flight Booking System
- #Micro Finance
- #Insurance
- #Contact Less Cards
- #Integrated Transport Solution
- #Electronic Ticket Issuing Machine
- #Automatic Fare Collection
- #BI
- #AI
Latest AI & LLM Skills for 2025 Hiring
GenAI Product & LLMOps
- RAG: hybrid search, re-ranking, citations, provenance
- Agentic workflows: function-calling, multi-agent (LangGraph), planning
- Vector DBs: FAISS, Milvus, Pinecone; chunking & metadata strategies
- Orchestration: LangChain, LlamaIndex, DSPy; pipelines & evaluators
- Evals: unit & task (Ragas), human-in-the-loop, golden sets
- Guardrails & Safety: prompt hardening, jailbreak resistance, red teaming
- Observability: tracing/telemetry (OpenTelemetry), Phoenix / W&B
Performance, Serving & Cost
- Serving: vLLM, TensorRT-LLM, TGI; batching & speculative decoding
- Fine-tuning: LoRA/QLoRA, distillation, preference optimization
- Caching & latency: semantic caching, nearest-neighbor reuse
- Data pipelines: synthetic data, labeling, PII scrubbing, eval sets
- Compliance: GDPR/DPDP, AI governance, audit logs
- Perplexity-style retrieval UX & answerability
- Enterprise integration: API gateways, RBAC/ABAC, secret mgmt
Keywords recruiters search (SEO)
GenAI strategy, LLM apps in production, RAG, agentic workflows, LangGraph, LangChain, LlamaIndex, vector databases, re-ranking, prompt engineering, function calling, model evals (Ragas), observability (Phoenix, W&B), vLLM, TGI, TensorRT-LLM, LoRA/QLoRA fine-tuning, governance & guardrails, cost optimization, Perplexity-like retrieval UX, payments, transport tech.
My Resume
Experience
VFS Global Pvt Ltd.
DGM
Mar 2023 – Current
Aurionpro Solutions Ltd.
Associate Director - Delivery
Jul 2021 – Mar 23
Trimax IT Infrastructure & Services Ltd (Acquired by EbixCash Pvt Ltd.)
Product and Software Head
May 2017 – Jul2021
NETERSON Technologies
AGM – Global Delivery
Jun 2015 – Mar 2017
Cox and Kings Global Services
Sr. Manager – Global Delivery
Aug 2012 – Jun 2015
L&T Infotech
Project Lead/Manager
Jun 2007 – Aug 2012
TCG Software Services
Software Engineer
Nov 2005 – Jun 2007
Abbeys
Consultant
Sep 2005 – Nov 2005
Arion System
Software Engineer
May 2004 – Aug 2005
Techno Services
Web Consultant
Feb 2003 – May 2004
Acadamic & Certification
Enterprise Design Thinking Practitioner
May 2020
Bootcamp Python
Dec 2019
Certified Blockchain Expert
Mar 2019
Scrum Fundamental Certified
Mar 2019
PMP – from PMI
Dec 2011
Internal Quality Auditor – Innovative Business Management
Jun 2009
Six sigma green belt – L&T Infotech
2009
Masters Infotech – IBS Computer
Jan 2002 – Dec 2002
Bachelor Degree – Chemistry
2001
Skills
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Business Solutions
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Mentoring & Coaching
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Innovation & Adaptability
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Achieving Results
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Customer Focus
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Business Analytics
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Problem Solving
Languages
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English
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Hindi
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Marathi
Interests
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Music
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Gaming
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Travel
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Reading
Assets
- Responsible Patience Calm
- Hungry Creative Listner
- Great Communicator Flexible
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25 + Project & Products
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200 + team size
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20 + Yrs of experience
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8 + Countries
Versatile Competencies
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Management and Leadership
- Transforming high-level strategic direction into tactical implementation direction.
- Managing all aspects of a software or technology product throughout its lifecycle, including product strategy development, customer insights/needs, and requirements definition
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Technology
- Owner of technology teams including stack of Java, PHP, .Net, Android, iOS, Embedded team, IoT, Testing, Designers and Functional Consultant teams.
- Deep knowledge on IoT, Payment Wallets, Vehicle Tracking Systems, Integrated Transport Management System, Online Ticketing system, HRMS, Travel and Tourism with ERP products like SAP and implementation across the globe
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Commercials and Finance
- Reviewing Projected Profit & Loss Versus Actual for all Projects/Programs and continuous working on meeting goals.
- Ensure timely and correct revenue recognition, follow-up on invoicing and cash flow with Finance, Operations and Sales Department.
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Strategic Planning
- Part of Strategy team in order to identify, evaluate and implement new lucrative business propositions (New Product enhancement / Service / Market)
- Active Participation in ensuring development and implementation of Product/Service & Brand related strategy as per objective agreed with Board and Chairman.
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Presales
- Handling of RFP/RFQ responses, defining business solutions, effort estimations and Proposal defense with the help of respective teams.
- Experienced in Business Development through Pre-Sales involving Proto-Typing and by performing Role based and Application based portfolio analysis.
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Vendor Selection and Management
- Vendor Analysis on service delivery levels agreements of the vendors and review their performance
- Liaise and negotiate with external agency across regions for entering into AMCs for maintenance of hardware and software across the company.
Versatile Portfolio
Integrated Transport Management
Maharashtra State Road Transport
MSRTC was the first to plan India’s first state-wide Electronic Ticket Issuing Machine (ETIM) and Online Reservation System (ORS), Mobile Application and Smart Card system.
Solution is serving 6.0 Millions daily passengers through out all ticketing solution.
Integrated Transport Management
Uttar Pradesh State Transport
UPSRTC has implemeted complete Integrated Transport management system including ETIM, ORS, PORS, smart card, Vehicle tracing system, Public infnormation system, Passenger announcement system and Bus In/Out system.
Solution is serving 1.5 Millions daily passengers through out all ticketing solution.
City Transport Management
BMTC
BMTC has implemeted Integrated Transport management system including ETIM, Smart card, Vehicle tracing system, Public infnormation system
Solution is serving 2.5 Millions daily passengers through out all ticketing solution.
Integrated Transport Management
Rajasthan State Transport
RSRTC has integrated different softwares which is being used at different levels i.e Advance booking window, Current Ticketing window, ETIM machines and all the MIS software at central system.
Implemented first in India state level Android ticketing system with POS capable of Payment terminal.
Solution is serving 1.0 Millions daily passengers through out all ticketing solution.
Digital Platform
Rokad.in - e-Commerce Solutions
ROKAD is a digital aggregator platform that offers multiple citizen-centric services through a network of Business Correspondent (BC) Agents called “Rokad Sathi” located at urban, semi-urban and rural landscape of Maharashtra.
In order to improve Social Empowerment, Human Development Index and generate employment in rural Maharashtra, Rokad has the target of deploying 30,000+ Rokad Sathi, in Maharashtra and a National ambition of 200,000+ Rokad Sathi, to be deployed through out India.
Telematics IoT
Travel Pulse Vehicle Tracking System
A smart device for smart vehicle owners. Solution for Fleet Management.
- Software application with Hardware Integration.
- Hardware Agnostic Solution, completely configurable solution, Live Maps, Route Replay, Head way detection, Remote Immobilization, Drivers report card and Trip Planning and Tracking.
- Integration between Google maps
- Real-time Tracking, Vehicle Movement Replay, Trip Scheduling, Halt Reports, Rash Driving Alerts, Remote Immobilization, Bulk Geo-Fencing, Real-time Tracking, Flat Tyre Change, Battery Jumpstart, AC ON / OFF Alert, Towing Assistance, Emergency Fuel Delivery, Engine Idling Alert
Power of Digitisation
e-Visa - CKGS’s Digitisation solution
Converting historical data or physical applications for different ministries within governments or digitally warehousing paper-based records for businesses, CKGS’ Digitisation solution empowers seamlessly convert physical documents into searchable and organised databases. This is made possible by advanced OCR technology with intelligent image processing and smart scan error & detection capabilities.
HRMS
HR Align Complete Human Resource Management Solutions
Provide HR solutions that will allow companies to unleash the hidden potential and latent talent of human capital in an organized and efficient manner by aligning People, Strategy, and Performance
a software product suite was launched which seamlessly integrates all aspects of Organizational and Human Capital Management (HCM).
ERP Implementation
Implemented SAP EP in Freesacle Semiconductor, USA. SAP Enterprise Portal
Rollout projects, SAP support & maintenance projects based on user requirements. Part of team for Preparing functional designs, system configuration, perform relevant testing and deployment of the designed business solution.
Mobile Ticketing
Many people go to their workplace by bus. While travelling from public transportation the problem of heavy traffic or waiting time for the bus for a longer time may occur. Even though the bus’s arrival and departure time are schedule, but we can’t assure that the bus will always come on time. Hence to overcome the problem of time loss because of waiting at the bus stops, we implemented the smart tracking system. In this project, any passenger who is having Android/iOS app can have access to the bus. The passenger can register and sign up to receive information about desired bus arrival times for the interested buses and related routes via SMS/map. Even passenger can book the ticket as well as seat through app.Onthe way ticketing application
Cloud Architecutre
ITMS Cloud Solution Working on Cloud Hosted ITMS application which contains various module like E-ticketing, Depot management Interface, Ticket Window Booking Interface, Account Reconciliation and MIS Reports. Built a product with Android based Electronic Ticket Issuing Machines (ETIM) with Cloud hosted ITMS Application in real time over GSM/GPRS communication network.
Versatile Solutions
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Product Development
- Expert in End to end solutioin for any Business needs which can come as Product for you or your customers.
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Web Development
- Using new age technologies like Java, PHP, ASP.NET MVC, React.js, Node.js, Angular.js, Knockout.js, Typescript, have shipped several scalable applications and solutions of all sizes to date. From SaaS applications, CQRS applications, microservices to complex systems, I have delivered for international businesses in various industry domains like Tour and travel, HRMS, real estate, automotive, education, non profit, e-commerce and event management.
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Help & Supports through WhatsApp
- WhatsApp Business lets your business connect with over 1.5 billion users across 180 countries in a simple, reliable and secure way
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Mobile App Development for iOS and Android
- To date, I have shipped multiple large size to small size iOS & android mobile apps for our Indian and international customers. Used latest tools and technologies, TDD, auto deployments, automation testing for both native and hybrid, to ship quality mobile applications that scale.
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Performance Engineering
- Enabled Performance Engineering Solutions to meet our customer needs. Provided a balanced combination of long and short-term value added services to my clients by supplying expert business and technical solutions on demand, which are utilized to maximize existing resources.
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Development Re-Engineering
- Expert in increasing development productivity and project visibility by introducing agile practices
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Cloud computing
- Experience in giving solutions to any business agility, efficiency and security relying on transition’s AWS, Microsoft Azure or Google Cloud services.
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Architecting
- Expert in generating a range of solutions to the customer’s problem, assessing risks, costs and benefits, to sort out the best option. Enableing the best alternative to become an actionable plan outlining frameworks, technologies and implementation methodology.
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Test automation
- Out-of-the-box test automation solutions or custom testware development to create the optimum mix based on goals, technologies, and infrastructure.
Address
2305, Coral B Wing, Highland Heavan
Balkum, Thane, Maharashtra (W) 400606.